On consultancy services:

"Dave has that rare ability to apply the EFQM model in a way that complements and builds upon the existing culture of an organisation..."

"Dave is a very skilled professional and has the knack of injecting enthusiasm into others"

"I have known Dave personally for this entire period and have found him to have a very professional approach to his work, pragmatic in terms of his suggested solutions and always willing to help."

"Dave’s approach is to go beyond the use of EFQM as simply an analytical tool. He stresses the importance of problem-solving and action planning to ensure that EFQM can lead to continuous improvement and provides facilitated workshop solutions which actively engage staff in the process."

"I have little doubt that without Dave’s help and extensive knowledge we would not have progressed as far as we have in such a short time. He has excellent communication skills, and can easily relate to people at the various organisational tiers."

On training services:

"Very challenging two days made easier and enjoyable by the style and support of the facilitator"

"Well structured course, relevant and clearly delivered"

"Support from trainer excellent and improved understanding of the Model"

"Experienced and knowledgeable consultant. Well organised and delivered course"

"Good presentation skills, very pleasant approach and interpersonal skills"

"Excellent delivery of course content, relaxed yet pacy enough to be interesting and motivating"